Relationship between knowledge management processes and performance: critical role of knowledge utilization in organizations

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dc.contributor.authorZaim, Halil
dc.contributor.authorMuhammed, Shahnawaz
dc.contributor.authorTarım, Merve
dc.date.accessioned2020-11-21T15:54:03Z
dc.date.available2020-11-21T15:54:03Z
dc.date.issued2019en_US
dc.departmentİstanbul Ticaret Üniversitesien_US
dc.description.abstractThis study examines the relationship between knowledge management processes and its impact on knowledge management performance. A structural model of knowledge management processes showing the relationship of knowledge generation, knowledge sharing, knowledge storage, and knowledge utilization and its subsequent impact on organizational KM performance is proposed. The model is tested using data collected from 1068 individuals working in primarily service based organizations in Turkey. A split-sample methodology is used to validate our measurement model and to further test the structural model. The results indicate that knowledge utilization mediates the relationship between rest of the knowledge management processes and organizational knowledge management performance. Knowledge generation is found to directly impact knowledge management performance, in addition to having a mediated impact through knowledge utilization. The results also provide support for the hypothesized relationship that suggests that the impact of knowledge generation and knowledge sharing on knowledge utilization is mediated by knowledge capture. © 2018, © Operational Research Society 2018.en_US
dc.identifier.doi10.1080/14778238.2018.1538669en_US
dc.identifier.endpage38en_US
dc.identifier.issn1477-8238
dc.identifier.issue1en_US
dc.identifier.scopus2-s2.0-85055752202en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage24en_US
dc.identifier.urihttps://doi.org/10.1080/14778238.2018.1538669
dc.identifier.urihttps://hdl.handle.net/11467/3750
dc.identifier.volume17en_US
dc.identifier.wosWOS:000459918500003en_US
dc.identifier.wosqualityQ2en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherTaylor and Francis Ltd.en_US
dc.relation.ispartofKnowledge Management Research and Practiceen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectKnowledge management processesen_US
dc.subjectknowledge utilizationen_US
dc.subjectorganizational knowledge management performanceen_US
dc.subjectspit sampleen_US
dc.subjectstructural equation modellingen_US
dc.titleRelationship between knowledge management processes and performance: critical role of knowledge utilization in organizationsen_US
dc.typeArticleen_US

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