Relationship between knowledge management processes and performance: critical role of knowledge utilization in organizations
Küçük Resim Yok
Tarih
2019
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Taylor and Francis Ltd.
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
This study examines the relationship between knowledge management processes and its impact on knowledge management performance. A structural model of knowledge management processes showing the relationship of knowledge generation, knowledge sharing, knowledge storage, and knowledge utilization and its subsequent impact on organizational KM performance is proposed. The model is tested using data collected from 1068 individuals working in primarily service based organizations in Turkey. A split-sample methodology is used to validate our measurement model and to further test the structural model. The results indicate that knowledge utilization mediates the relationship between rest of the knowledge management processes and organizational knowledge management performance. Knowledge generation is found to directly impact knowledge management performance, in addition to having a mediated impact through knowledge utilization. The results also provide support for the hypothesized relationship that suggests that the impact of knowledge generation and knowledge sharing on knowledge utilization is mediated by knowledge capture. © 2018, © Operational Research Society 2018.
Açıklama
Anahtar Kelimeler
Knowledge management processes, knowledge utilization, organizational knowledge management performance, spit sample, structural equation modelling
Kaynak
Knowledge Management Research and Practice
WoS Q Değeri
Q2
Scopus Q Değeri
Q1
Cilt
17
Sayı
1
