The three–way interactions of gender, supervisor’s gender, and country on the strategies for managing conflict of millennials: an exploratory study in 10 countries

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dc.contributor.authorRahim, M. Afzalur
dc.contributor.authorKatz, Jaffrey P.
dc.contributor.authorMa, Zhenzhong
dc.contributor.authorYılmaz, Hakan
dc.contributor.authorLassleben, Hermann
dc.contributor.authorRahman, Md. Sahidur
dc.contributor.authorSilva, Maria Gabriela
dc.contributor.authorBibi, Zainab
dc.contributor.authorShaw, Leslie J.
dc.contributor.authorFernandez, Thomas E.
dc.contributor.authorYee, Cathy Leung Miu
dc.date.accessioned2023-02-13T08:51:14Z
dc.date.available2023-02-13T08:51:14Z
dc.date.issued2022en_US
dc.departmentFakülteler, İşletme Fakültesi, İngilizce İşletme Bölümüen_US
dc.description.abstractPurpose: This field study aims to investigate the interactive relationships of millennial employee’s gender, supervisor’s gender and country culture on the conflict-management strategies (CMS) in ten countries (USA, China, Turkey, Germany, Bangladesh, Portugal, Pakistan, Italy, Thailand and Hong Kong). Design/methodology/approach: This exploratory study extends past research by examining the interactive effects of gender × supervisor’s gender × country on the CMS within a single generation of workers, millennials. The Rahim Organizational Conflict Inventory–II, Form A was used to assess the use of the five CMS (integrating, obliging, dominating, avoiding and compromising). Data analysis found CMS used in the workplace are associated with the interaction of worker and supervisor genders and the national context of their work. Findings: Data analysis (N = 2,801) was performed using the multivariate analysis of covariance with work experience as a covariate. The analysis provided support for the three-way interaction. This interaction suggests how one uses the CMS depends on self-gender, supervisor’s gender and the country where the parties live. Also, the covariate – work experience – was significantly associated with CMS. Research limitations/implications: One of the limitations of this study is that the authors collected data from a collegiate sample of employed management students in ten countries. There are significant implications for leading global teams and training programs for mid-level millennials. Practical implications: There are various conflict situations where one conflict strategy may be more appropriate than others. Organizations may have to change their policies for recruiting employees who are more effective in conflict management. Social implications: Conflict management is not only important for managers but it is also important for all human beings. Individuals handle conflict every day and it would be really good if they could handle it effectively and improve their gains. Originality/value: To the best of the authors’ knowledge, no study has tested a three-way interaction of variables on CMS. This study has a wealth of information on CMS for global managers.en_US
dc.identifier.doi10.1108/IJCMA-05-2021-0074en_US
dc.identifier.endpage781en_US
dc.identifier.issue5en_US
dc.identifier.scopus2-s2.0-85131443483en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage762en_US
dc.identifier.urihttps://hdl.handle.net/11467/6209
dc.identifier.urihttps://doi.org/10.1108/IJCMA-05-2021-0074
dc.identifier.volume33en_US
dc.identifier.wosWOS:000803132400001en_US
dc.identifier.wosqualityQ2en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherEmerald Publishingen_US
dc.relation.ispartofInternational Journal of Conflict Managementen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectConflict management; Conflict-management strategies; Cross-cultural study; Gender; MANCOVA analysis; Millennials; Supervisor’s gender; Three-way interactionen_US
dc.titleThe three–way interactions of gender, supervisor’s gender, and country on the strategies for managing conflict of millennials: an exploratory study in 10 countriesen_US
dc.typeArticleen_US

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