The Effects of Emotional Exhaustion and Depersonalization on Personal Accomplishment in Pharmaceutical Industry

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dc.authorid0000-0002-2847-5126en_US
dc.contributor.authorCivelek, Mustafa Emre
dc.contributor.authorPehlivanoğlu, Çağrı
dc.date.accessioned2019-07-04T10:38:57Z
dc.date.available2019-07-04T10:38:57Z
dc.date.issued2019en_US
dc.departmentFakülteler, İşletme Fakültesi, Turizm ve Otel Yöneticiliği Bölümüen_US
dc.description.abstractThe purpose of this study is to investigate whether the personal accomplishment of the sales depart-ment employees working in pharmaceutical industry is affected by emotional exhaustion and deper-sonalization or not. Based on the internal dynamics of burnout syndrome, the mechanism that builds personal accomplishment feeling of employees is the research question of this study. In the extant literature, the relationship among the internal dimensions of burnout has not attained a consensus. This research provides an important contribution to the existing literature by explaining the statisti-cally significant relationships among personal accomplishment, emotional exhaustion and depersonal-ization. This research is a quantitative study. Research data were gathered from the sales employees working at pharmaceutical companies, by means of a questionnaire. All of the items are collected on a Likert-type 5-level measurement tool. Test of hypotheses was performed by means of partial least square structural equation modeling (PLS-SEM) method. The findings designate a negative and significant relationship between emotional exhaustion and personal accomplishment, and between depersonalization and personal accomplishment. In conclusion, this study recommends some practical managerial implications to increase the personal accomplishment feeling of employees.en_US
dc.identifier.citationPehlivanoğlu, M. Ç. & Civelek, M. E. (2019). The effects of emotional exhaustion and depersonalization on personal accomplishment in pharmaceutical industry. OPUS–International Journal of Society Researches, 11(18), 2071-2086.en_US
dc.identifier.doi10.26466/opus.566917en_US
dc.identifier.endpage2086en_US
dc.identifier.issue18en_US
dc.identifier.startpage2071en_US
dc.identifier.trdizinid384490en_US
dc.identifier.urihttps://hdl.handle.net/11467/2727
dc.identifier.urihttps://doi.org/10.26466/opus.566917
dc.identifier.volume11en_US
dc.indekslendigikaynakTR-Dizinen_US
dc.language.isoenen_US
dc.publisherAdamor Toplum Araştırmaları Merkezien_US
dc.relation.ispartofUluslararası Toplum Araştırmaları Dergisien_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectBurnout Syndromeen_US
dc.subjectPersonal Accomplishmenten_US
dc.subjectEmotional Exhaustionen_US
dc.subjectDepersonalizationen_US
dc.subjectPharmaceutical Industryen_US
dc.titleThe Effects of Emotional Exhaustion and Depersonalization on Personal Accomplishment in Pharmaceutical Industryen_US
dc.typeArticleen_US

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