Do employees’ emotions contaminate organisations? The relationship between emotional contagion and organisational ıdentification

dc.contributor.authorToker, Kerem
dc.contributor.authorGörener, Ali
dc.date.accessioned2023-01-20T12:01:17Z
dc.date.available2023-01-20T12:01:17Z
dc.date.issued2022en_US
dc.departmentFakülteler, İşletme Fakültesi, İşletme Bölümüen_US
dc.description.abstractThis article presents empirical research that aimed to determine the direction and strength of the relationships between emotional contagion and organisational identifi cation. Our study examined the eff ect of aviation sector employees’ emotional contagion levels on organisational identifi cation and the moderating role of career characteristics, such as age diff erences and seniority, in this eff ect. Data collected from 296 aviation employees were analyzed using SPSS 25 and SPSS Process Macro programs for determining moderating eff ects. The fi ndings revealed that emotional contagion has a positive and signifi cant eff ect on organisational identifi cation. It has been determined that individuals’ age and seniority diff erences have a moderating role in the eff ect of emotional contagion on organisational identifi cation. The fact that the scope of the research is a single sector and organisation hinders the fi ndings’ generalizability. Additionally, the cross-sectional design limits the ability to explain the cause-and-eff ect relationships between psychological factors. The results proved that positive emotions aff ect individuals faster than negative emotions and are more eff ective on OI. Hence, the establishment of an organisational climate dominated by feelings of love and happiness and devoid of feelings of fear and anger is recommended for managers seeking to foster OI. By revealing the implicit relationships among the concepts with empirical evidence, we aim to fi ll a signifi cant gap, particularly with respect to organisational psychology, and to represent new insights to scholars and practitioners.en_US
dc.identifier.doi10.33788/rcis.78.2en_US
dc.identifier.scopus2-s2.0-85137879858en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.urihttps://hdl.handle.net/11467/6126
dc.identifier.urihttps://doi.org/10.33788/rcis.78.2
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherEditura Lumenen_US
dc.relation.ispartofRevista de Cercetare si Interventie Socialaen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectemotional contagion, organisational identifi cation, age, seniority, organisational psychologyen_US
dc.titleDo employees’ emotions contaminate organisations? The relationship between emotional contagion and organisational ıdentificationen_US
dc.typeArticleen_US

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