Do employees’ emotions contaminate organisations? The relationship between emotional contagion and organisational ıdentification
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Dosyalar
Tarih
2022
Yazarlar
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Editura Lumen
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
This article presents empirical research that aimed to determine the direction and strength of the relationships between emotional contagion and organisational identifi cation. Our study examined the eff ect of aviation sector employees’ emotional contagion levels on organisational identifi cation and the moderating role of career characteristics, such as age diff erences and seniority, in this eff ect. Data collected from 296 aviation employees were analyzed using SPSS 25 and SPSS Process Macro programs for determining moderating eff ects. The fi ndings revealed that emotional contagion has a positive and signifi cant eff ect on organisational identifi cation. It has been determined that individuals’ age and seniority diff erences have a moderating role in the eff ect of emotional contagion on organisational identifi cation. The fact that the scope of the research is a single sector and organisation hinders the fi ndings’ generalizability. Additionally, the cross-sectional design limits the ability to explain the cause-and-eff ect relationships between psychological factors. The results proved that positive emotions aff ect individuals faster than negative emotions and are more eff ective on OI. Hence, the establishment of an organisational climate dominated by feelings of love and happiness and devoid of feelings of fear and anger is recommended for managers seeking to foster OI. By revealing the implicit relationships among the concepts with empirical evidence, we aim to fi ll a signifi cant gap, particularly with respect to organisational psychology, and to represent new insights to scholars and practitioners.
Açıklama
Anahtar Kelimeler
emotional contagion, organisational identifi cation, age, seniority, organisational psychology
Kaynak
Revista de Cercetare si Interventie Sociala
WoS Q Değeri
Scopus Q Değeri
N/A
