Analyzing the Web Sites of Metropolitan Municipalities in Turkey in Terms of Digital Access Indicators

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dc.contributor.authorTutar, Hasan
dc.contributor.authorParlak, Ismail Hakki
dc.contributor.authorTuzcuoğlu, Ferruh
dc.contributor.authorBaşpinar, Nuran Öztürk
dc.contributor.authorNam, Selçuk
dc.date.accessioned2023-11-07T13:31:48Z
dc.date.available2023-11-07T13:31:48Z
dc.date.issued2023en_US
dc.departmentİstanbul Ticaret Üniversitesien_US
dc.description.abstractE-government and e-municipality practices, which have gained critical importance in terms of the spread of citizen-oriented service and participatory management approach in local governments, have become a state policy in many countries. In Turkey, within the framework of restructuring the public administration and the e-transformation strategy, e-municipality practices are being expanded in local governments. One of the critical developments in the field of public administration in Turkey recently is e-government applications and e-municipality, which is its reflection on local governments. E-municipality applications are used as a local government strategy to quickly meet the citizens' municipal needs and reduce service costs. In this study, e-municipality services of metropolitan municipalities in Turkey; It is intended to be analyzed in terms of accessibility, performance, Searches Engine Optimization, and Best Practice indicators. The research findings show that the e-municipal services of metropolitan municipalities in Turkey should be improved significantly, given the mentioned indicators.en_US
dc.identifier.doi10.4335/21.2.471-494(2023)en_US
dc.identifier.endpage494en_US
dc.identifier.issue2en_US
dc.identifier.scopus2-s2.0-85159334506en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage471en_US
dc.identifier.urihttps://hdl.handle.net/11467/6926
dc.identifier.urihttps://doi.org/10.4335/21.2.471-494(2023)
dc.identifier.volume21en_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherInstitute for Local Self-Government Mariboren_US
dc.relation.ispartofLex Localisen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Başka Kurum Yazarıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectdigital accessibility; e-government; local governments; metropolitan municipalitiesen_US
dc.titleAnalyzing the Web Sites of Metropolitan Municipalities in Turkey in Terms of Digital Access Indicatorsen_US
dc.typeArticleen_US

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