Analyzing the Web Sites of Metropolitan Municipalities in Turkey in Terms of Digital Access Indicators
Küçük Resim Yok
Tarih
2023
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Institute for Local Self-Government Maribor
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
E-government and e-municipality practices, which have gained critical importance in terms of the spread of citizen-oriented service and participatory management approach in local governments, have become a state policy in many countries. In Turkey, within the framework of restructuring the public administration and the e-transformation strategy, e-municipality practices are being expanded in local governments. One of the critical developments in the field of public administration in Turkey recently is e-government applications and e-municipality, which is its reflection on local governments. E-municipality applications are used as a local government strategy to quickly meet the citizens' municipal needs and reduce service costs. In this study, e-municipality services of metropolitan municipalities in Turkey; It is intended to be analyzed in terms of accessibility, performance, Searches Engine Optimization, and Best Practice indicators. The research findings show that the e-municipal services of metropolitan municipalities in Turkey should be improved significantly, given the mentioned indicators.
Açıklama
Anahtar Kelimeler
digital accessibility; e-government; local governments; metropolitan municipalities
Kaynak
Lex Localis
WoS Q Değeri
Scopus Q Değeri
N/A
Cilt
21
Sayı
2
