The Relationship between Organizational Citizenship Behavior and Entrepreneurial Orientation: A Research in the Hospitality Industry
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Tarih
2019
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Elsevier B.V.
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
In the 21st century, the most important intellectual capital that makes organizations successful is the employee. The critical point for fierce competition and survival of the organizations is the ability of management of employees' attitude and directing their behaviors towards organizational purposes. Organizational citizenship behavior (OCB) could be defined as the performance that supports the social and psychological environment in which task performance takes place. Apart from the roles and responsibilities given, employees who engage in behaviors outside of their tasks and roles and those who serve these behaviors for organizational purposes play a crucial role on the benefits of the organizations. Entrepreneurship is the most important factor that enables organizations to gain competitive advantage in the industry that they operate. Supporting innovative and entrepreneurial behaviors and attitudes is expected to create an advantage in the competitive environment. Entrepreneurial orientation (EO) could be defined as a construct of two dimensions including entrepreneurial behaviors and managerial attitude towards risks. Entrepreneurial behaviors could be defined as innovativeness and proactiveness; whereas managerial attitude towards risk could be defined as an inherent managerial tendency existing at the level of the senior managers tasked with developing and implementing strategies-favoring strategic actions that have uncertain outcomes. The aim of this study is to explore the relationship between organizational citizenship behavior and entrepreneurial orientation by conducting a quantitative research in the hospitality industry. © 2019 The Authors. Published by Elsevier B.V.
Açıklama
3rd World Conference on Technology, Innovation and Entrepreneurship, WOCTINE 2019 -- 21 June 2019 through 23 June 2019 -- -- 141488
Anahtar Kelimeler
Entrepreneurial Orientation, Entrepreneurship, Hospitality Industry, Organizational Citizenship Behavior
Kaynak
Procedia Computer Science
WoS Q Değeri
Scopus Q Değeri
N/A
Cilt
158
