The impact of crisis management on employee motivation
| dc.contributor.advisor | Başar, Pınar | |
| dc.contributor.author | Kzeiha, Houssam | |
| dc.date.accessioned | 2022-11-01T16:41:04Z | |
| dc.date.available | 2022-11-01T16:41:04Z | |
| dc.date.issued | 2021 | |
| dc.department | Enstitüler, Sosyal Bilimler Enstitüsü, İşletme Ana Bilim Dalı | en_US |
| dc.description | Tez (Yüksek Lisans) -- İstanbul Ticaret Üniversitesi -- Kaynakça var. | en_US |
| dc.description.abstract | ABSTRACT Purpose – This study explores employee motivation in crisis circumstances. Methodology- The sample of the research is 212 employees in an investment company. The data is gathered with questionnaire method. Findings- show that there is a significant impact of crisis management on employee motivation Discussion – The results showed the vital role of employee motivation. Employees' high motivation and improvements increase their initiative. Keywords: Crisis, Crisis management, Employee motivation ÖZET Amaç – Bu çalışma, kriz koşullarında çalışan motivasyonunu araştırmaktadır. Metodoloji- Araştırmanın örneklemi bir yatırım şirketinde çalışan 212 çalışandır. Veriler anket yöntemi ile toplanmıştır. Bulgular- sonuç olarak kriz yönetiminin çalışan motivasyonu üzerinde önemli bir etkisi olduğunu göstermektedir. Tartışma – Sonuçlar, çalışan motivasyonunun hayati rolünü göstermektedir. Çalışanların yüksek motivasyonu ve esnekliği inisiyatif almalarını artırmaktadır Anahtar Kelimeler: Kriz, Kriz yönetimi, Çalışan motivasyonu TABLE OF CONTENT ABSTRACT vi ÖZET vii ACKNOWLEDGMENTS viii TABLE OF CONTENT ix LIST OF FIGURES xiii 1. INTRODUCTION 1 2. LITERATURE REVIEW 3 2. 1. CRISIS MANAGEMENT 3 2. 1. 1. Introduction to crisis management 3 2. 1. 2. Crisis Classifications 4 2. 1. 2. 1. Financial crisis 4 2. 1. 2. 2. Technological crisis 4 2. 1. 2. 3. Personal crisis 5 2. 1. 2. 4. Organizational crisis 5 2. 1. 2. 4. 1. Crisis of duplicity 6 2. 1. 2. 4. 2. Crisis of the board offense 6 2. 1. 2. 4. 3. Crisis of slanted administration esteems 7 2. 1. 3. Crisis Management definition 7 2. 1. 4. Crisis response strategies 8 2. 1. 5. Crisis management dimensions 9 2. 1. 5. 1. Phase Discovery 9 2. 1. 5. 2. Containment 10 2. 1. 5. 3. Protection 11 2. 1. 5. 4. Prepare for activity 12 2. 1. 6. Challenges for Crisis Management and Policy Making 12 2. 1. 7. Characteristics of Crisis Management 13 2. 1. 8. Crisis management structure 14 2. 1. 8. 1. Crisis Management Process 16 2. 1. 8. 1. 1. Pre-crisis process 16 2. 1. 8. 1. 2. Proactive crisis process 17 2. 1. 8. 2. Crisis Management Approaches 17 2. 1. 8. 2. 1. Approach of getting away from the crisis 28 2. 1. 8. 2. 2. Approach of answer for the crisis 29 2. 1. 9. Phases of crisis management 30 2. 1. 10. Execution of Crisis management in Turkish policy management 30 2. 1. 11. Organizational Crisis Management and Human Resource Development 32 2. 1. 11. 1. Job of HRD in Crisis Management Efforts 33 2. 1. 11. 2. Mission of HRD and the Relationship to Crisis Management 33 2. 1. 11. 3. HRD Roles in Crisis Management 34 2. 1. 11. 3. 1. Issue solver 34 2. 1. 11. 3. 2. Change specialist 35 2. 1. 11. 3. 3. Hierarchical planner 36 2. 1. 11. 3. 4. Hierarchical empoweree/which means producer 37 2. 1. 11. 3. 5. Human resources engineer 38 2. 2. EMPLOYEE MOTIVATION 39 2. 2. 1. The concept of employee motivation 40 2. 2. 2. Employee motivation dimensions 41 2. 2. 2. 1. Intrinsic Motivation 41 2. 2. 2. 2. Identified Regulation 41 2. 2. 2. 3. Introjected Regulation 42 2. 2. 2. 4. External Regulation 42 2. 2. 3. Definitions of Employee Motivation 42 2. 2. 4. Worker motivation in Small and medium-sized enterprises 44 2. 2. 5. Intrinsic and extrinsic motivation 46 2. 2. 6. Motivational profiles 46 2. 2. 7. Hypothesizes on Motivation 48 2. 2. 7. 1 Maslow’s hierarchy of needs hypothesis 49 2. 2. 7. 2 Herzberg's two-variables hypothesis/Motivation cleanliness hypothesis 51 2. 2. 7. 3 Vroom's anticipation hypothesis 52 2. 2. 7. 4. Alderfer's ERG hypothesis 52 2. 2. 7. 5. McClelland's hypothesis of requirements 53 2. 2. 8. Role of manager in motivating employees 54 2. 2. 9. A Biopsychosocial Hypothesis of Human Inspiration 56 2. 2. 9. 2. Motivation 57 2. 2. 9. 3 Organizational structure 57 2. 2. 10. Age and motivation 59 2. 2. 11. Individual Office and Inspiration in the Guideline of life advancement 61 2. 2. 11. 1. Motivation behind Versatile Office Being developed 62 2. 2. 11. 2. Accomplishing Fruitful Advancement by Improved Objective Decision 62 3. RESEARCH METHDOLOGY 63 4. HYPOTHESES 64 5. EMPIRICAL PART 65 5. 1. Exploratory Factor Analysis 67 5. 2. Reliability Analysis 69 5. 3. Correlation Analysis 69 5. 4. Regression Analysis 70 6. FINDINGS AND DISCUSSION 74 7. CONCLUSION 87 8. LIMITATION AND FURTHER SCOPE OF RESEARCH 90 9. RECOMMENDATIONS 90 10. REFERENCES 92 APPENDIX 101 QUESTIONAIRREE 101 SECTION 1. DEMOGRAPHIC PART 101 SECTION 2. CRISIS MANAGEMENT SCALE 101 SECTION 3. WORK EMPLOYEE MOTIVATION SCALE 103 THESIS PERMISSION CERTIFICATE 104 QUESTIONAIREE IN TURKISH 105 | en_US |
| dc.identifier.endpage | 109 | en_US |
| dc.identifier.startpage | 1 | en_US |
| dc.identifier.uri | https://katalog.ticaret.edu.tr/e-kaynak/tez/89733.pdf | |
| dc.identifier.uri | https://hdl.handle.net/11467/5762 | |
| dc.identifier.yoktezid | 720966 | en_US |
| dc.institutionauthor | Kzeiha, Houssam | |
| dc.language.iso | en | en_US |
| dc.publisher | İstanbul Ticaret Üniversitesi | en_US |
| dc.relation.publicationcategory | Tez | en_US |
| dc.rights | info:eu-repo/semantics/openAccess | en_US |
| dc.title | The impact of crisis management on employee motivation | en_US |
| dc.type | Master Thesis | en_US |
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