Knowledge management and ERP: Complementary or contradictory?

dc.contributor.authorAcar, M. Fatih
dc.contributor.authorTarım, Merve
dc.contributor.authorZaim, Halil
dc.contributor.authorZaim, Selim
dc.contributor.authorDelen, Dursun
dc.date.accessioned2020-11-21T15:53:25Z
dc.date.available2020-11-21T15:53:25Z
dc.date.issued2017en_US
dc.departmentİstanbul Ticaret Üniversitesien_US
dc.description.abstractThis research aims at deepening the understanding of the effects of information systems on supply chain operations, and to find the level and direction of the relationship between Enterprise Resource Planning (ERP) and Knowledge Management (KM) in the context of operational and financial performance. Essentially, this study emphasizes the explanation of the complementary relationship between ERP and KM. Therefore, the mediating effect of KM is also analyzed. Using a survey method, 163 responses are collected from Turkish manufacturing companies which operate in a variety of industries. A structural equation modelling (SEM) is used to test both the reliability and validity of measurement and the structural path model. The results show that ERP has no significantly positive effect on operational performance, but it is a precedent of KM. Moreover, results also show that KM affects operational performance positively and it has a mediating effect for the relationship between ERP and operational performance. Lastly, the path analysis shows that operational performance is positively associated with financial performance. © 2017 Elsevier Ltden_US
dc.identifier.doi10.1016/j.ijinfomgt.2017.05.007en_US
dc.identifier.endpage712en_US
dc.identifier.issn0268-4012
dc.identifier.issue6en_US
dc.identifier.scopus2-s2.0-85023627632en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage703en_US
dc.identifier.urihttps://doi.org/10.1016/j.ijinfomgt.2017.05.007
dc.identifier.urihttps://hdl.handle.net/11467/3576
dc.identifier.volume37en_US
dc.identifier.wosWOS:000413649100020en_US
dc.identifier.wosqualityQ1en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherElsevier Ltden_US
dc.relation.ispartofInternational Journal of Information Managementen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectERPen_US
dc.subjectFinancial performanceen_US
dc.subjectKnowledge managementen_US
dc.subjectOperational performanceen_US
dc.subjectStructural equation modelingen_US
dc.subjectSupply chainen_US
dc.titleKnowledge management and ERP: Complementary or contradictory?en_US
dc.typeArticleen_US

Dosyalar