The measurement of organizational social media integration impact on financial and innovative performance: an integrated model

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dc.contributor.authorKavaliauskiene, Ieva Meidute
dc.contributor.authorDavidaviciene, Vida
dc.contributor.authorKarakaya, Gencay
dc.contributor.authorGhorbani, Shahryar
dc.date.accessioned2021-12-29T10:38:20Z
dc.date.available2021-12-29T10:38:20Z
dc.date.issued2021en_US
dc.departmentFakülteler, İşletme Fakültesi, Muhasebe ve Denetim Bölümüen_US
dc.description.abstractOrganizations are investing in social media for communicating with customers, promoting employee collaborations, and integrating with partners and suppliers. One of the essential organizational capabilities that can help organizations create and share knowledge and improve their performance and create competitive advantage is social capital and social media integration. Therefore, while examining the role of social media integration on the three dimensions of social capital and the organizational emphasis on knowledge management, the present study has evaluated the impact of knowledge quality on improving organizational financial and innovative performance. This study was conducted in a sample of 280 employees of a bank in Iran. The present study had an applied data collection methodology, using structural equations modeling for analyzing with a descriptive correlational research goal. The results showed that integrated social media positively affects the social capital dimensions and organizational knowledge quality. This study highlights both the potential and limitations of social media in promoting organizational knowledge management. Businesses must consciously manage the assimilation and use of social media to benefit from them. The authors position the study at the intersection of social media, social capital, and knowledge management and explicate how social media works through social capital and organizational knowledge management efforts to affect knowledge quality.en_US
dc.identifier.doi10.3390/su131810397en_US
dc.identifier.issue18en_US
dc.identifier.scopus2-s2.0-85115630342en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.urihttps://hdl.handle.net/11467/5151
dc.identifier.urihttps://doi.org/10.3390/su131810397
dc.identifier.volume13en_US
dc.identifier.wosWOS:000701519100001en_US
dc.identifier.wosqualityQ2en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherMDPIen_US
dc.relation.ispartofSustainabilityen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectsocial capitalen_US
dc.subjectorganizational social media integrationen_US
dc.subjectOrganizational knowledge qualityen_US
dc.subjectInnovative performanceen_US
dc.titleThe measurement of organizational social media integration impact on financial and innovative performance: an integrated modelen_US
dc.typeArticleen_US

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