Determining the Critical Factors of Tacit Knowledge in Service Industry in Turkey

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dc.contributor.authorZaim, Halil
dc.contributor.authorGürcan, Ömer Faruk
dc.contributor.authorTarım, Merve
dc.contributor.authorZaim, Selim
dc.contributor.authorAlpkan, Lütfihak
dc.contributor.editorOzsahin, Mehtap
dc.date.accessioned2020-11-21T15:55:47Z
dc.date.available2020-11-21T15:55:47Z
dc.date.issued2015en_US
dc.departmentİstanbul Ticaret Üniversitesien_US
dc.description11th International Strategic Management Conference -- JUL 23-25, 2015 -- Vienna, AUSTRIAen_US
dc.descriptionWOS:000380408600081en_US
dc.description.abstractTacit knowledge is considered as a strategic factor in knowledge management implementation. Accordingly, it attracts significant attention both from researchers and academicians. Managing tacit knowledge effectively and efficiently is becoming a key success factor for organizations. To gain competitive advantage by using tacit knowledge, tacit knowledge should be understood well. Determining critical factors of tacit knowledge is expected to be helpful. The critical factors of tacit knowledge are one of the challenging issues in knowledge management. This paper aims to analyze critical factors of tacit knowledge based survey data. The survey of this study is conducted on composed of 30 companies from different sectors within service industry in Turkey. The obtained data from the surveys is analyzed through the SPSS statistical packaged software. Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) show that tacit knowledge was divided into four factors, namely individual/personal knowledge, managerial knowledge, expertise knowledge, and collective knowledge. (C) 2015 The Authors. Published by Elsevier Ltd.en_US
dc.identifier.doi10.1016/j.sbspro.2015.10.156en_US
dc.identifier.endpage767en_US
dc.identifier.issn1877-0428
dc.identifier.startpage759en_US
dc.identifier.urihttps://doi.org/10.1016/j.sbspro.2015.10.156
dc.identifier.urihttps://hdl.handle.net/11467/4049
dc.identifier.volume207en_US
dc.identifier.wosWOS:000380408600081en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.language.isoenen_US
dc.publisherElsevier Science Bven_US
dc.relation.ispartof11th International Strategic Management Conferenceen_US
dc.relation.ispartofseriesProcedia Social and Behavioral Sciences
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectTacit Knowledgeen_US
dc.subjectKnowledge Managementen_US
dc.titleDetermining the Critical Factors of Tacit Knowledge in Service Industry in Turkeyen_US
dc.typeConference Objecten_US

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