Emotional intelligence model for managers in Turkish banking sector and an application

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dc.contributor.authorHacioğlu, Burcu
dc.contributor.authorHacioğlu, Ümit
dc.contributor.authorYarbağ, Pelin Şahin
dc.contributor.authorDinçer, Hasan
dc.contributor.authorTuğsal, Türker
dc.date.accessioned2024-10-12T19:47:15Z
dc.date.available2024-10-12T19:47:15Z
dc.date.issued2015
dc.departmentİstanbul Ticaret Üniversitesien_US
dc.description.abstractThis chapter explores the relationship between the emotional intelligence talents of bank and finance managers and employee job satisfaction. The chapter proceeds as follows: First, the authors carefully reiterate the theoretical review of job satisfaction and emotional intelligence literature. Second, the authors present the methodology, conception of the research, assumptions and limitations, measuring tools, surveys and research hypothesis used in their research. Third, the authors discuss their research findings. Finally, their research conclusions are presented. With regard to the appropriate estimation technique-regression analysis, the authors findings have demonstrated that interpersonal relationship has a significant impact on job satisfaction in the banking and finance sector. Contrarily, there is not any significant relationship between social intelligence and commitment to workplace in the banking, finance, education, computer, health, textile, automotive, electronics, or packing sectors. The contribution of this research shows that the social intelligence factor affects interpersonal relationships, working conditions and impulse control factors of banking and finance managers both directly and intensely. © 2015, IGI Global.en_US
dc.identifier.doi10.4018/978-1-4666-7288-8.ch003
dc.identifier.endpage50en_US
dc.identifier.isbn978-146667290-1; 1466672889; 978-146667289-5
dc.identifier.scopus2-s2.0-84956742165en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage34en_US
dc.identifier.urihttps://doi.org/10.4018/978-1-4666-7288-8.ch003
dc.identifier.urihttps://hdl.handle.net/11467/8853
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherIGI Globalen_US
dc.relation.ispartofHandbook of Research on Strategic Developments and Regulatory Practice in Global Financeen_US
dc.relation.publicationcategoryKitap Bölümü - Uluslararasıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmzScopus_20241012en_US
dc.titleEmotional intelligence model for managers in Turkish banking sector and an applicationen_US
dc.typeBook Chapteren_US

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