The mediator roles of attitude toward the web site and user satisfaction on the effect of system quality on net benefit: a structural equation model on web site success

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dc.authoridTR21375en_US
dc.authoridTR16364en_US
dc.authoridTR15303en_US
dc.contributor.authorCivelek, Mustafa Emre
dc.contributor.authorİnce, Hüseyin
dc.contributor.authorKarabulut, Ahu Tuğba
dc.date.accessioned2016-05-02T11:24:50Z
dc.date.available2016-05-02T11:24:50Z
dc.date.issued2016en_US
dc.departmentFakülteler, Uygulamalı Bilimler Fakültesi, Uluslararası Lojistik Bölümüen_US
dc.description.abstractThe purpose of this study is to examine the mediator roles of attitude toward the web site and user satisfaction on the effect of system quality on net benefit. A new conceptual model for web site success is developed based on previous models in the literature. System quality is one of the most important antecedent of perception of net benefit for customers of B2C sites. The effect of system quality on net benefit has been through user satisfaction in the literature. Some models included attitude toward the web site dimension in the same level with user satisfaction. Therefore, the research model suggested these two variables play mediator roles on the effect of system quality on net benefit. A structural equation model is used to analyze this model. It is statistically proved that attitude toward the web site and user satisfaction play mediator roles on the effect of system quality on net benefit.en_US
dc.identifier.doi10.19044/esj.2016.v12n10p61en_US
dc.identifier.endpage73en_US
dc.identifier.issn1857 – 7881 / 1857- 7431
dc.identifier.issue10en_US
dc.identifier.startpage61en_US
dc.identifier.urihttp://dx.doi.org/10.19044/esj.2016.v12n10p61
dc.identifier.urihttps://hdl.handle.net/11467/1406
dc.identifier.volume12en_US
dc.language.isoenen_US
dc.publisherEuropean Scientific Instituteen_US
dc.relation.ispartofEuropean Scientific Journalen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectWebsite Successen_US
dc.subjectB2Cen_US
dc.subjectUser Satisfactionen_US
dc.subjectE-Commerceen_US
dc.titleThe mediator roles of attitude toward the web site and user satisfaction on the effect of system quality on net benefit: a structural equation model on web site successen_US
dc.typeArticleen_US

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UBF, Uluslararası Lojistik Bölümü, Makale Koleksiyonu
TBF, İşletme (İngilizce) Bölümü Koleksiyonu