The Impact Of Zero Moment Of Truth On Consumer Buying Decision: An Exploratory Research In Turkey
dc.authorid | 0000-0002-5028-1096 | en_US |
dc.contributor.author | Ertemel, Adnan Veysel | |
dc.contributor.author | Peyk, Peyvent | |
dc.date.accessioned | 2019-05-07T06:45:41Z | |
dc.date.available | 2019-05-07T06:45:41Z | |
dc.date.issued | 2015 | en_US |
dc.department | Fakülteler, İşletme Fakültesi, Uluslararası Ticaret Bölümü | en_US |
dc.description.abstract | As a result of technological improvements, consumer purchase decision process deviates from its traditional behaviors. Considering the traditional consumer behavior, process of product purchase decision begins with being exposed to a stimulus, to various phases, finally to decision phase. Technological changes enable consumers to have ready access to available rich information about all types of products immediately after being exposed to a stimulus. At this stage, a new concept Zero Moment of Truth (ZMOT) plays a crucial role that accompanies more information seeking activity prior to going to the store. In this study, theoretical and existing academic literature investigated with a prior similar research conducted in US and Asia to analyze the results across different demographic segments, and to compare ZMOT against other MOTs. | en_US |
dc.identifier.endpage | 130 | en_US |
dc.identifier.startpage | 123 | en_US |
dc.identifier.uri | https://hdl.handle.net/11467/2625 | |
dc.language.iso | en | en_US |
dc.publisher | International Center of Social Sciences and Education Research | en_US |
dc.relation.ispartof | 5th International Conference on Social Sciences and Education Research | en_US |
dc.relation.publicationcategory | Konferans Öğesi - Uluslararası - Kurum Öğretim Elemanı | en_US |
dc.rights | info:eu-repo/semantics/openAccess | en_US |
dc.subject | Moment of Truth | en_US |
dc.subject | Zero Moment of Truth | en_US |
dc.subject | Purchasing Decision | en_US |
dc.subject | Impulsive Buying | en_US |
dc.title | The Impact Of Zero Moment Of Truth On Consumer Buying Decision: An Exploratory Research In Turkey | en_US |
dc.type | Conference Object | en_US |