The moderating role of cultural intelligence in the relationship between emotional intelligence and conflict management styles

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dc.authorid0000-0002-5035-758
dc.authorid0000-0002-0232-2404
dc.contributor.authorErden, Erdost
dc.contributor.authorKeleş Tayşir, Nurgül
dc.date.accessioned2025-07-25T09:19:27Z
dc.date.available2025-07-25T09:19:27Z
dc.date.issued2025
dc.departmentEnstitüler, Sosyal Bilimler Enstitüsü, İngilizce İşletme Ana Bilim Dalı
dc.departmentFakülteler, İşletme Fakültesi, İngilizce İşletme Bölümü
dc.description.abstractThis research examines the moderating role of cultural intelligence (CQ) in the relationship between emotional intelligence (EQ) and conflict management (CM) styles by focusing on professionals in the airport industry with international operations. An online survey of 480 participants, from 35 countries, primarily composed of white-collar employees was analyzed using SPSS to assess the dimensions of EQ and CQ, as well as their impact on CM styles. The research highlights the unique moderating role of CQ in shaping how EQ influences CM styles. The findings provide valuable insights for organizational behavior, particularly in defining effective CM styles in multinational work environments.
dc.identifier.citationÖzden, E., & Keleş Tayşir, N. (2025). The Moderating Role of Cultural Intelligence in the Relationship between Emotional Intelligence and Conflict Management Styles. International Journal of Commerce & Finance, 11(1), 62-89.
dc.identifier.endpage89
dc.identifier.issn2149-9608
dc.identifier.issue1
dc.identifier.startpage62
dc.identifier.urihttps://hdl.handle.net/11467/9563
dc.identifier.volume11
dc.institutionauthorErden, Erdost
dc.institutionauthorid0000-0002-5035-758
dc.institutionauthorid0000-0002-0232-2404
dc.language.isoen
dc.publisherİstanbul Ticaret Üniversitesi
dc.relation.ispartofInternational Journal of Commerce & Finance
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Öğrenci
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectEmotional Intelligence (EQ)
dc.subjectCultural Intelligence (CQ)
dc.subjectConflict Management Styles
dc.titleThe moderating role of cultural intelligence in the relationship between emotional intelligence and conflict management styles
dc.typeArticle

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