The moderating role of cultural intelligence in the relationship between emotional intelligence and conflict management styles
Yükleniyor...
Tarih
2025
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
İstanbul Ticaret Üniversitesi
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
This research examines the moderating role of cultural intelligence (CQ) in the relationship between emotional intelligence (EQ) and conflict management (CM) styles by focusing on professionals in the airport industry with international operations. An online survey of 480 participants, from 35 countries, primarily composed of white-collar employees was analyzed using SPSS to assess the dimensions of EQ and CQ, as well as their impact on CM styles. The research highlights the unique moderating role of CQ in shaping how EQ influences CM styles. The findings provide valuable insights for organizational behavior, particularly in defining effective CM styles in multinational work environments.
Açıklama
Anahtar Kelimeler
Emotional Intelligence (EQ), Cultural Intelligence (CQ), Conflict Management Styles
Kaynak
International Journal of Commerce & Finance
WoS Q Değeri
Scopus Q Değeri
Cilt
11
Sayı
1
Künye
Özden, E., & Keleş Tayşir, N. (2025). The Moderating Role of Cultural Intelligence in the Relationship between Emotional Intelligence and Conflict Management Styles. International Journal of Commerce & Finance, 11(1), 62-89.
