Performance-based task appointment model in urban public transportation: The case of IETT

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dc.authorid0000-0002-2247-2549en_US
dc.contributor.authorTaşdemir, Ahmet Fuat
dc.contributor.authorEkmekçi, İsmail
dc.date.accessioned2019-08-19T09:50:28Z
dc.date.available2019-08-19T09:50:28Z
dc.date.issued2017en_US
dc.departmentFakülteler, Mühendislik ve Tasarım Fakültesi, Endüstri Mühendisliği Bölümüen_US
dc.description.abstractProvision of quality services in urban public transportation has become a significant field of research to be analysed separately, particularly for metropolitan cities where population and other components of traffic are rapidly increasing. Quality of public transportation operators can be figured out with the help of various parameters. Among those, human resources undoubtedly have a significant role. Fulfilment of operators’ strategic aims and targets is in direct proportion to performance and satisfaction of employees. With an innovative approach, this study aims to suppose a new, performance-based task assignment model that grounds on the target to achieve a fair work distribution by analysing General Directorate of IETT’s current “task assignment process for drivers”, which manages urban public transportation of Istanbul Metropolitan City. This model identifies specific performance indicators and gives points to the drivers according to competency. New software has been developed with an algorithm to allow drivers to choose the routes they will work on, depending on their competency points. With 184 drivers, 22 routes and 135 buses, IETT Sarigazi Bus Terminal has been chosen as the pilot area of this new idea of “self-appointment”.en_US
dc.identifier.endpage21en_US
dc.identifier.issue1en_US
dc.identifier.startpage11en_US
dc.identifier.urihttps://hdl.handle.net/11467/2870
dc.identifier.volume3en_US
dc.language.isoenen_US
dc.publisherJitalen_US
dc.relation.ispartofJournal of International Trade, Logistics and Lawen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectIETTen_US
dc.subjectUrban Public Transportationen_US
dc.subjectMotivationen_US
dc.subjectRewardingen_US
dc.subjectPerformance Evaluationen_US
dc.subjectStaff Schedulingen_US
dc.subjectPreferenceen_US
dc.titlePerformance-based task appointment model in urban public transportation: The case of IETTen_US
dc.typeArticleen_US

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