The nexus of quality of the e-tax system, taxpayers’ attitude, multiple mediators, and tax compliance behaviour: A theoretical paper

dc.authorid0000-0003-1032-2823
dc.contributor.authorMasunga, Faustine Juma
dc.date.accessioned2024-11-25T09:33:50Z
dc.date.available2024-11-25T09:33:50Z
dc.date.issued2024
dc.departmentİstanbul Ticaret Üniversitesi
dc.description.abstractSeveral works of the extant literature have explored tax compliance behaviour. Some studies invesfigated factors that have a posifive effect on tax compliance behaviour. In contrast, some studies use individual theories, and other empirical studies focus on insfitufional theories to explain tax compliance behaviour. Moreover, some literature has opined that tax compliance behaviour is based on economic factors, while other studies have expounded on social factors. Yet there is a finy debate regarding the probability of amalgamafing both the quality of the e-tax system and attitude towards the e-tax system using mulfiple mediators to explain tax compliance behaviour. This paper advances the model suggesfing that tax compliance behaviour is the result of the interplay of the quality of the e-tax system (employing the IS Success Model) and the attitude towards the e-tax system (arraying the technology acceptance model and the theory of planned behaviour). We suggest that both the quality of the e-tax system and the attitude towards the e-tax system are considerable constructs in expounding on tax compliance behaviour through mulfiple mediators (user safisfacfion and behavioural intenfion).
dc.identifier.citationMasunga, F. J. (2024). The Nexus of Quality of the e-Tax System, Taxpayers’ Attitude, Multiple Mediators, and Tax Compliance Behaviour: A Theoretical Paper. International Journal of Commerce and Finance, 10(2), 154-173.
dc.identifier.endpage173
dc.identifier.issn2149-9608
dc.identifier.issue2
dc.identifier.startpage154
dc.identifier.urihttps://hdl.handle.net/11467/9399
dc.identifier.volume10
dc.language.isoen
dc.publisherIstanbul Commerce University
dc.relation.ispartofInternational Journal of Commerce and Finance
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Başka Kurum Yazarı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectSystem Quality
dc.subjectInformation System Success Model
dc.subjectTheory of Planned Behaviour
dc.subjectTechnological Acceptance Model and Tax Compliance Behaviour
dc.titleThe nexus of quality of the e-tax system, taxpayers’ attitude, multiple mediators, and tax compliance behaviour: A theoretical paper
dc.typeArticle

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