Gül, Nevra SaniyeKarabulut, Ahu Tuğba2020-11-212020-11-212013978-605-64002-1-6https://hdl.handle.net/11467/419010th Conference of the Eurasia-Business-and-Economics-Society (EBES) -- MAY 23-25, 2013 -- Istanbul, TURKEYWOS:000336025300025This paper aimed to define characteristics, factors, directions of mobbing through literature review. Furthermore, mobbing laws of Turkey and selected EU countries were presented. Human factor started to be meaningful with Behavioral Approach in management. Hawthorne Studies highlighted the conclusion that human relations and social needs of workers were crucial aspects of management. Human is the most important factor which increases productivity. Thus, motivation and all other efforts are needed to use this factor efficiently. Herzberg's studies and McGregor's Theory Y improved the understanding related to motivation. Leymann who is a professor and practising psychologist identified mobbing as one of the issue which effects the human factor in management. Effective management of mobbing can significantly reduce its impacts. It can be possible if the organizations' employees and employers are aware about its characteristics, identify its impacts and develeop management system to prevent its reasons. Although significant studies has been conducted in the field of mobbing, most of the models discuss its limited aspects. This paper is expected to increase awareness about mobbing and lead researchers to develeop a management system to prevent its reasons.eninfo:eu-repo/semantics/closedAccessMobbingManagement TheoriesMobbing LawsConference Object339345N/AWOS:000336025300025