Browsing Mühendislik ve Tasarım Fakültesi by Author "Serengil, Şefik İlgin"

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The classification of workforce requirement planning for service oriented operations

Özpınar, Alper; Serengil, Şefik İlgin (Auricle Technologies, 2016)

In today’s world of competitive international economy sectors, service industry or service sector oriented businesses, the key point is to maximize the efficiency and sustainability of the business directly related with ...
Workforce optimization for bank operation centers: a machine learning approach

Serengil, Şefik İlgin; Özpınar, Alper (Ijimai, 2016)

Online Banking Systems evolved and improved in recent years with the use of mobile and online technologies, performing money transfer transactions on these channels can be done without delay and human interaction, however ...